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Slow shipping until the 23rd of Feb

Slow shipping until the 23rd of Feb

Hi everyone,

I have had to go to take care of family off and on for the past few weeks and off again this time to Spokane.  Thinking I could multi-task work and family was not a good idea!  

You are welcome to order online but no orders will ship until after the 23rd of Feb as I will be back then and do the orders myself.  I apologize for the delay on any orders the last 2 weeks and hopefully free shipping helped.

Thanks for reading and all your kindness,

Debra

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Why no soap available?

Why no soap available?

If you are looking for your favorite MoSoap soap, and it's not available - I'm sorry.  Going into Thanksgiving week of Black Friday and Shop Small Saturday are two of my busiest days both online and for the physical shop.  I ended up being closed due to the creeping crud that was floating around my town.  

With extreme exhaustion and tons of orders, I had to cancel a lot of them with no hope of having anything out for Christmas.  I am slowly coming back and catching up as of Dec. 19th which is too late for Christmas delivery in most every case.  

While shopping small business is great - you can actually call and talk to the person that makes your product, and you have a direct impact on their livelihood, truly small business isn't Amazon.  

So, I apologize to all the people I let down with orders but there was no way I could see, nor would my husband let me work any longer (he actually likes me!) that I could keep up with online and the store.  

The week after Christmas I will have everything back in stock and ready to ship again.  You all support me throughout the year, which made it possible to close and rest when I needed to, and I greatly appreciate that!  

Thanks for your patience as always,

Debra

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Running out of Pine Tar!

If you are looking for pine tar soap, I realize the site does not have too many available at this moment.  I am waiting on a freight delivery of pine tar and it's taking longer than I ever thought.  As soon as it arrives, I'll be making up more of all of the pine tar varieties.  So look for about a month from now for your favorites.  If I can pick up a small quantity in the mean time - I have to like the brand as not just any pine tar will work for me - then I will whip up some and let you all know.

My pallet of lard arrived just fine so all of the Traditional, Basic and scented country soaps should be restocked.

Thanks for your patience as always,

Debra

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Gone until Sept. 7th 2023

It's been a crazy summer and I have very much appreciated all the support from everyone keeping me busy here at MoSoap.com   There have been a few problems with ingredients - namely my beloved pine tar!  I haven't been able to order the style I am use to from the company I have always used for near 15 years.  So I am behind on pine tar soaps, never a good thing.  While I only had to refund 2 orders, I am currently out of pine tar so I will be waiting for my shipment. 

I figured it's just easier to put all the products out of stock than have just a few and people asking for pine tar.

Also the website email system is acting up and emails aren't received by people and it's saying all sorts of error messages to me when I go to send.  Why it suddenly changed, I'm not sure but that needs to be addressed.

So, I'm going to take some time off and will return Sept. 7th.  We will just start this party in the fall again.  Hope to see you then!

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Catching up by August 3rd!

Catching up by August 3rd!

Thank you all again for your patience with missing boxes and slow shipping.  Never in my 22 years of soap making have I had so many order and they were mostly 3 items in particular, Traditional, and the 2 different salves I made.  I ran out of jars, there wasn’t enough clover yet blooming on the hillside so I had to order red clover, it was just crazy town.   But with that being said, I will have all remaining orders out by tomorrow August 3rd.  

The missing boxes threw me as I had given them to a friend to drop off  just 3 blocks away.   Well, after replacing the orders I have learned my dear friend had a “moment” and forgot they were in her trunk. While we laughed, I understand people being unhappy with the delay of me replacing what was never shipped.  At least they were not stolen!  

Anyway, thanks as always to all you wonderful soap people! I do appreciate each and every one of you for your kindness.  

debra

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Over my head

MoSoap customers are the best!  You all truly support small business and handmade goods, and I GREATLY APPRECIATE IT!!!

I am unsure of the cause for the sudden increase in orders for MoSoap goodies, but it has resulted in a delay in shipping.  Since it's just one person making and shipping everything, I am running behind.  Please accept my sincerest apologies for any inconvenience caused. I appreciate your orders and will prioritize having them shipped as promptly as possible.

Debra

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MoSoap.com is back!

MoSoap.com is back!

An update on why the site went down and why the site is back up! : )

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Off to the Capital!

Off to the Capital!

While the Midwest is being hit with storms and possible tornadoes, Shanda and I are off to Jefferson City, Missouri to display our products at the Buy Missouri Event at the State Capital. 

If you are in the Jeff City area on Wednesday, April 13th, stop in and see us along with some of the best Missouri made products around!  The Buy Missouri program is a free promotional program by the State to help businesses and spread the word.  We have been involved since the beginning and are happy to return again.  This will be the first time we have brought MoSoap products along with our Arcadia Valley Soap Co. line so it should be fun to promote both.  People always think it's another soapmaker but it's just me doing what my grandmother taught me some 50 years later....that is a long time!

Shanda's mom is covering the shop for us but we will be back on Thursday. 

 

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Merry Christmas and Happy New Year

Merry Christmas and Happy New Year

 

Thank you all so much for choosing to shop online here at MoSoap.com or coming into our shop in Ironton, Missouri this holiday season.  It certainly didn't turn out like I expected as we made it to Thanksgiving, decorated, had our Open House and then boom.....Shanda and I both became exposed to CoVID and we had to close the store.  While we are once again back and healthy, I'm just not as fast right now as I use to be but I am getting better.  As I type, my lye water is cooling and the lard is melting as I am back to soaping while the shop is closed.

I hope to have all the orders out by tomorrow, Dec. 29th and I can't thank everyone for their patience.  I think most of you know that have dealt with me over the years is that I'm not the fastest at shipping.  I still always think I have enough soap in stock, and then a tour bus comes to the soap store, and we are deleted.  It's a 3 week process to get soap back on the shelf.  For 2022, I will be trying to link the inventory for online and the shop better but since we have the 2 websites (MoSoap.com and ArcadiaValleySoap.com) I can only link one.

Again, thanks so much for sticking with me throughout the years - 2021 was my 20th Anniversary online and making soap in Missouri.  It came and went without much fanfare as I was just too busy making soap and fixing buildings.  Maybe I'll do something fun for my 25th soapmaking party!

Debra

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No Soap @ MoSoap for a while...

Thank you for stopping in to check out our soaps!  Unfortunately, I have had to close the online store and our physical store in Ironton until mid July or August.  My mother has been diagnosed with late stage cancer.  I have gone to the Denver area to take care of her.  I am expecting to return and be back open at the end of summer.

All orders have been cancelled and I believe I have refunded everyone's money.  If I missed someone, please let me know and I will refund your money right away.

Thanks for your patience and hope to see you later in August.

Debra

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