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Frequently Asked Questions

How do I know what soap is right for me?

Read through each description of our soaps. We have tried to put as much information about each bar, plus we are always adding customer comments so you can see what others think and how they use our soap. But if you still are not sure which one to try, just give us a call or send us an email. We'll be happy to try to answer - no, we will not tell you that our soap is going to cure your medical problem - that would make us medical professionals and we aren't, just soap makers.

How long will it take to receive my order?

Most of the time it's just one person working here at MoSoap, and some days are faster than others processing your order. On average it can take me up to 4days to 2 weeks prior to shipping your order. I do ship by USPS Priority Mail once your order is packed up to help speed up the time. In most every case Priority Mail is always the least expensive over parcel post and other ground delivery carriers. If you need your product right away, make a note in the comment box at checkout and I will do my best to have your order out right away if possible.

Where can I find a list of ingredients?

We try to list ingredients for each product so you know ahead of time what is in our products. We understand many people have allergies or are sensitive to certain ingredients. If you don't see a description of ingredients, just contact us. Want to know what some of those ingredients are? Take a look at our Natural Ingredient list.

Will you send me samples and a catalog?

We'll be direct here - probably not. Our price list is downloaded from right here on the web. We include 2 samples with every order and have no minimum order requirement.

Should I use your products if I have a medical condition?

You are asking us something that only your medical doctor can answer. If you have any questions or concerns about the safety of our soaps or liniments, consult your medical professional. We'll be happy to speak with them, as we receive quite a few calls from doctors on how well our pine tar products work for their patients. Please make certain to read more on this subject of product use on bottom of our Policies Page.

I want your recipes. Will you send them to me?

The answer - no, my grandmother would have a fit. She would share her biscuit and gravy recipe, but not her soap. Nor do we give out our list of suppliers. We buy in very large volume now so most of our suppliers do not sell under 200 lbs at a time. You can find helpful suppliers by simply doing a web search for "soap making suppliers".

When are you having a sale? We now have an email newsletter that features our upcoming sales and promotions. If you wish to join, simply click here. You will be asked to confirm your email and to make sure you want to opt-in. We try to fight spam as much as possible. Also with every order, you'll receive a coupon. But, if you just love a deal and you have been so kind to read this far......use the coupon code of READER for 10% off your order.