Return PoliciesWe stand behind every item that we make at MoSoap. If you are displeased with any item that you purchase through our on-line catalog, we offer a 30-day money back guarantee of the purchase price. We want you to be completely satisfied with your purchase, so if for any reason you are not, we will replace the item, offer a store credit or issue a refund for the purchase price - we decide on return style.
We do NOT refund shipping charges, either for the original order or to have the product returned to us unless we made the original error and reason for return.. When returning your package, please use either delivery confirmation or UPS so your order can be tracked in the return. Returned packages can NOT be dropped off at our shop in person. Returns are only accepted by the Postal Service or UPS.
Please contact us for the all returns prior to mailing.