News

Thank You for Your Patience and Understanding

Hello, dear friends!

Firstly, I want to extend a heartfelt apology for not updating the blog sooner. Like many of you, 2024 has brought its challenges, and while there really no excuses for not writing, I'd like to share what's been happening on my end.

Earlier this year, I traveled to Idaho for some much-needed medical attention due to heart issues. A long road trip thru Medicine Bow and up to Driggs, ID always makes me happier!  During this time, I also took a fall while putting away 2023 Christmas decorations, resulting in a concussion that somehow reactivated my long-dormant Lyme disease. These health setbacks made it difficult for me to maintain my usual production pace, I wasn't able to pour more than 20 lbs. of pine tar soap at a time and well, that is not going to keep pace.

Despite these challenges, you've all been incredibly understanding and patient, even when some orders took a month to ship. I'm normally a week or two, even for me a month is no good.

Suddenly I’ve been juggling quite a bit—celebrating my mother-in-law's 95th birthday in Spokane - mandatory vacation which I am not complaining about, lending a hand to my widowed neighbor Jim, and managing family issues in North Carolina, and helping my mom with some health issues. It's been a whirlwind, and I appreciate your understanding as I work through these personal matters.

Running two online soap businesses plus the physical shop is no small feat for one person, especially as I approach the age where I can start collecting social security. For what it's worth, I do everything, from designing labels, printing, marketing, building maintenace, and of yes, making soap. : ) While many have offered to learn my craft, I’m waiting for someone who truly understands why the shop is here—to serve you better.

Thankfully, a little less stress has allowed me to catch up on soap-making. With the holidays approaching, I'm gearing up to ensure your orders arrive promptly. If you need something in a hurry, please reach out—I'll do my best to accommodate.

Thank you for reading and for your unwavering patience. Wishing you all a wonderful Fall.

Warm regards,

Debra

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Slow shipping until the 23rd of Feb

Hi everyone,

I have had to go to take care of family off and on for the past few weeks and off again this time to Spokane.  Thinking I could multi-task work and family was not a good idea!  

You are welcome to order online but no orders will ship until after the 23rd of Feb as I will be back then and do the orders myself.  I apologize for the delay on any orders the last 2 weeks and hopefully free shipping helped.

Thanks for reading and all your kindness,

Debra

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Why no soap available?

If you are looking for your favorite MoSoap soap, and it's not available - I'm sorry.  Going into Thanksgiving week of Black Friday and Shop Small Saturday are two of my busiest days both online and for the physical shop.  I ended up being closed due to the creeping crud that was floating around my town.  

With extreme exhaustion and tons of orders, I had to cancel a lot of them with no hope of having anything out for Christmas.  I am slowly coming back and catching up as of Dec. 19th which is too late for Christmas delivery in most every case.  

While shopping small business is great - you can actually call and talk to the person that makes your product, and you have a direct impact on their livelihood, truly small business isn't Amazon.  

So, I apologize to all the people I let down with orders but there was no way I could see, nor would my husband let me work any longer (he actually likes me!) that I could keep up with online and the store.  

The week after Christmas I will have everything back in stock and ready to ship again.  You all support me throughout the year, which made it possible to close and rest when I needed to, and I greatly appreciate that!  

Thanks for your patience as always,

Debra

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Running out of Pine Tar!

If you are looking for pine tar soap, I realize the site does not have too many available at this moment.  I am waiting on a freight delivery of pine tar and it's taking longer than I ever thought.  As soon as it arrives, I'll be making up more of all of the pine tar varieties.  So look for about a month from now for your favorites.  If I can pick up a small quantity in the mean time - I have to like the brand as not just any pine tar will work for me - then I will whip up some and let you all know.

My pallet of lard arrived just fine so all of the Traditional, Basic and scented country soaps should be restocked.

Thanks for your patience as always,

Debra

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Gone until Sept. 7th 2023

It's been a crazy summer and I have very much appreciated all the support from everyone keeping me busy here at MoSoap.com   There have been a few problems with ingredients - namely my beloved pine tar!  I haven't been able to order the style I am use to from the company I have always used for near 15 years.  So I am behind on pine tar soaps, never a good thing.  While I only had to refund 2 orders, I am currently out of pine tar so I will be waiting for my shipment. 

I figured it's just easier to put all the products out of stock than have just a few and people asking for pine tar.

Also the website email system is acting up and emails aren't received by people and it's saying all sorts of error messages to me when I go to send.  Why it suddenly changed, I'm not sure but that needs to be addressed.

So, I'm going to take some time off and will return Sept. 7th.  We will just start this party in the fall again.  Hope to see you then!

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Catching up by August 3rd!

Thank you all again for your patience with missing boxes and slow shipping.  Never in my 22 years of soap making have I had so many order and they were mostly 3 items in particular, Traditional, and the 2 different salves I made.  I ran out of jars, there wasn’t enough clover yet blooming on the hillside so I had to order red clover, it was just crazy town.   But with that being said, I will have all remaining orders out by tomorrow August 3rd.  

The missing boxes threw me as I had given them to a friend to drop off  just 3 blocks away.   Well, after replacing the orders I have learned my dear friend had a “moment” and forgot they were in her trunk. While we laughed, I understand people being unhappy with the delay of me replacing what was never shipped.  At least they were not stolen!  

Anyway, thanks as always to all you wonderful soap people! I do appreciate each and every one of you for your kindness.  

debra

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Over my head

MoSoap customers are the best!  You all truly support small business and handmade goods, and I GREATLY APPRECIATE IT!!!

I am unsure of the cause for the sudden increase in orders for MoSoap goodies, but it has resulted in a delay in shipping.  Since it's just one person making and shipping everything, I am running behind.  Please accept my sincerest apologies for any inconvenience caused. I appreciate your orders and will prioritize having them shipped as promptly as possible.

Debra

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MoSoap.com is back!

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Off to the Capital!

While the Midwest is being hit with storms and possible tornadoes, Shanda and I are off to Jefferson City, Missouri to display our products at the Buy Missouri Event at the State Capital. 

If you are in the Jeff City area on Wednesday, April 13th, stop in and see us along with some of the best Missouri made products around!  The Buy Missouri program is a free promotional program by the State to help businesses and spread the word.  We have been involved since the beginning and are happy to return again.  This will be the first time we have brought MoSoap products along with our Arcadia Valley Soap Co. line so it should be fun to promote both.  People always think it's another soapmaker but it's just me doing what my grandmother taught me some 50 years later....that is a long time!

Shanda's mom is covering the shop for us but we will be back on Thursday. 

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